CRM Specialist

About Us

Panda Windows & Doors is a leading manufacturer of high-end custom window and door systems, serving luxury residential and commercial projects nationwide. We are focused on improving our internal systems and processes, and we are looking for a CRM specialist to help optimize and support our Monday.com platform.

Position Summary

We are seeking a detail-oriented and technically skilled CRM Coordinator with hands-on experience in Monday.com. This role will be responsible for maintaining, improving, and supporting our CRM workflows across multiple departments including Sales, Project Management, and Production.

The ideal candidate will help streamline processes, troubleshoot issues, and ensure teams are effectively utilizing the platform.

Key Responsibilities

• Manage and maintain the company’s Monday.com CRM system
• Build, update, and optimize boards, automations, and workflows
• Troubleshoot issues and provide day-to-day support to users
• Train team members on best practices and proper system usage
• Collaborate with departments to improve efficiency and data accuracy
• Monitor system usage and identify opportunities for improvement
• Create dashboards and reports to support leadership decision-making
• Ensure data integrity and consistency across boards

Qualifications

• Required: Strong experience using Monday.com (boards, automations, workflows)
• 1–3 years of CRM, operations, or systems coordination experience
• Strong problem-solving and organizational skills
• Ability to work with multiple teams and manage competing priorities
• Comfortable training and supporting team members
• Proficient in Microsoft Office (Excel preferred)

Why Join Panda?

• Opportunity to take ownership of a critical system within the company
• Competitive Pay
• Work cross-functionally with multiple departments
• Play a key role in improving efficiency and workflows
• Growing company with long-term opportunities

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Work Location: In person