CRM Technical Architect

Job Title: MS Dynamics CRM Technical Architect – Manager / Senior Manager

Location: Doha / KSA (Relocation Open)

About the Role:

We are seeking an experienced MS Dynamics CRM Technical Architect to lead the design, development, and implementation of enterprise CRM solutions. This role will oversee end-to-end Dynamics 365 CRM architecture , integrations, and customizations, providing technical leadership and guidance to development teams.

Ideal candidates are experienced in delivering complex CRM solutions , have strong knowledge of Dynamics 365 features , and can translate business requirements into scalable, high-performance solutions.

Key Responsibilities:

• Lead the architecture, design, and implementation of Dynamics 365 CRM solutions aligned with business objectives.
• Analyze complex business requirements and translate them into technical specifications and CRM solutions .
• Design data models, workflows, integrations, and customizations across the Dynamics 365 platform.
• Provide technical leadership and mentorship to developers and consultants.
• Oversee custom development, configuration, and integration of CRM modules, including Sales, Customer Service, Marketing, and Field Service.
• Ensure solutions adhere to best practices, coding standards, and architectural guidelines .
• Identify process improvements and recommend enhancements to optimize system performance and user experience.
• Stay current with Dynamics 365 CRM releases, Power Platform tools (Power Apps, Power Automate, Power BI) , and industry trends to drive innovation.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Guide integration with other systems (ERP, marketing platforms, analytics tools) using MuleSoft, Dell Boomi, or other integration platforms .

Experience & Skills Required:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5–10+ years of experience delivering Microsoft Dynamics CRM solutions .
• Proven experience as a CRM Technical Architect , with hands-on expertise in enterprise implementations.
• Strong knowledge of Dynamics 365 CRM modules , customization, workflows, and integration patterns.
• Experience with Power Platform (Power Apps, Power Automate, Power BI) .
• Proficiency in C#, .NET, JavaScript , and related CRM development tools.
• Strong understanding of integration patterns (REST, SOAP, JSON, XML) and DevOps processes.
• Experience leading and mentoring technical teams , with excellent communication skills.
• Familiarity with Agile methodologies and enterprise project delivery.
• Knowledge of data migration strategies, system optimization, and performance tuning .
• Strong analytical, problem-solving, and stakeholder management skills.

Location: Doha / KSA – candidates willing to relocate are encouraged to apply.

Why Join:

• Lead regional CRM projects and shape enterprise Dynamics 365 solutions.
• Work in a dynamic, cross-functional team across multiple countries.
• Exposure to cutting-edge CRM technologies and enterprise transformation initiatives.
• Opportunity for professional growth, leadership, and mentorship.

Interested candidates, please send your CVs and portfolios to sherlaine@mcgtalent.io