Crypto Community Manager

Overview

BettingJobs is working with an Online Sportsbook and Casino Operator within the iGaming industry, seeking a Crypto Community Manager to join the team based in Dubai.

Key Responsibilities

• Manage and grow the company's presence across Telegram, Discord, X (Twitter), Reddit, and other relevant platforms.
• Develop and execute strategies to increase community participation, engagement, and retention.
• Moderate discussions, answer queries, and maintain a positive, inclusive, and safe environment.
• Collaborate with the marketing team to create content (announcements, AMAs, updates, guides, contests) tailored for the crypto betting community.
• Be the voice of the brand-ensuring consistent tone and messaging across channels.
• Identify and amplify community-generated content to showcase authentic user experiences.
• Act as a bridge between players, influencers, and internal teams-sharing community insights, feedback, and trends to improve products and campaigns.
• Support promotions, partnerships, and affiliate initiatives by activating community participation.
• Organize and host events such as live chats, tournaments, giveaways, and community challenges to boost activity and visibility.
• Build and nurture relationships with crypto and betting influencers, KOLs, and brand advocates.
• Track engagement metrics, campaign performance, and community sentiment.
• Provide regular reports and actionable insights to leadership.

Qualifications

• Proven experience managing online communities, preferably within crypto, iGaming, or fintech.
• Deep understanding of cryptocurrencies, blockchain technology, and online betting/casino environments.
• Strong written and verbal communication skills, with the ability to adapt tone for different audiences.
• Proficiency with community management tools (Telegram/Discord bots, analytics dashboards, scheduling tools).
• Creative mindset with the ability to ideate and execute engagement campaigns.
• Strong interpersonal skills, empathy, and a passion for building relationships.
• Flexibility to work across different time zones and respond to urgent community needs.

Employment type

• Full-time

Seniority level

• Mid-Senior level

Industries

• Gambling Facilities and Casinos