CSPB Program Manager and Student Advising Professional

The Division of Continuing Education has been serving the CU Boulder campus, its students and community learners for well over a century. Our founding mission–to extend the academic resources of the university to populations outside the institution’s walls–remains the core of our work today. We are perpetually revisiting how we deliver on our mission as our communities, areas of study and academic technologies continuously grow and diversify.

Student Support and Advising

• Provide individual support to CSPB students via scheduled virtual appointments (Zoom, phone and email) in a proactive manner with a broad approach to offering academic advising and coaching to students. Maintain contact logs in the CRM system.
• Communicate degree requirements and options in a clear, accurate, non-jargoned manner through proactive outreach. Certify student degrees upon completion.
• Assist students in formulating their educational goals and taking necessary steps to achieve those goals – and create a degree plan which meets the individual needs of each student.
• Advise program/s and the students on procedures and policies regarding registration, financial aid, payments, etc.
• Create a sense of belonging, community, and support for a fully remote population of students through onboarding meetings, regular proactive communication, engagement on the program’s LinkedIn account, and additional community-building activities.
• Connect students to resources and support services available to them, including CEAS Career Services, tutoring services, remote mental health services, Veteran and Military Affairs, Disability Services, Financial Aid, etc.
• Onboard new students to the CSPB program and manage and coordinate the virtual orientation each semester
• Maintain knowledge of all CU Boulder and College of Engineering and campus policies in order to serve as a guide to students (to include, but not limited to, CSPB program policies, academic standing policies, admission/readmission policies, transfer credit policies, etc.).

Program Management/Program Administration

• Collaborate with Assistant Directors (PSOG), Marketing, Faculty Director/s, and other collaborators to contribute to the creation of effective marketing materials, website content, digital campaigns, and communication platforms to help manage communications with prospective and current students.
• Work closely with the CSPB Faculty Director, Assistant Directors, and CSPB Admissions and Enrollment Specialist to create a seamless student experience throughout the student lifecycle.
• Assist the Admissions and Recruitment Specialist and Faculty Director with review of applications to the CSPB Program as needed.
• Participate in CSPB staff meetings, online orientation, virtual info-sessions for prospective students, and other events as needed.
• Collaborate with CE Records, Enrollment Services, and Accounting offices as changes to courses or the program arise and to ensure that application, billing, and enrollment issues are anticipated and addressed.
• Coordinate and advise with the faculty director around course scheduling, student/program needs and alignment with program goals. Provide support to the faculty with scheduling/coordinating course revision process.
• Coordinate with CE Extraordinary program staff to ensure that course sections are created and set up by semester deadlines.
• Coordinate graduation activities, in coordination with the academic department.
• Maintain and provide critical data – e.g., retention rates, graduation rates, student demographics, FCQ summaries, etc. – to Assistant Directors for the purposes of reporting and data analysis.

Program Mission/Strategy

• Guide the strategy of the Post Baccalaureate Computer Science Program and how it fits within the goals and needs of the Division, main campus, and online marketplace.
• Develop, maintain, and achieve strategic goals for the program that enhance enrollments, fiscal performance, program reputation, and student success.

Program Policies and Procedures

• Coordinate the efforts of various constituents to determine the best policies and procedures for assigned program/s.
• Ensure that policies and procedures align with the main campus, College of Engineering, and the Division, and that they promote equity across departments, programs and students.
• Develop strategies for improvements and implement changes.
• Ensure compliance with campus, CDHE, and accreditation guidelines.

Professional Development and Unit Support Responsibilities

• Participate in Division and University-wide committee work and attend regular staff meetings.
• Engage in regular and ongoing professional development.

• The work schedule for this position is typically, 8:00 AM - 5:00 PM, with occasional irregular hours.
• The position offers a hybrid work schedule with 2-3 days on-campus each week.

The annual salary range for this full-time position is $70,000 - $76,954.

Relocation assistance may be available per divisional guidelines.

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

• Bachelor’s degree + 3 years of professional experience in an academic advising,
• Program management or related position.
• Professional experience in Computer Science and related fields may substitute for professional higher education experience.

• Advising, communication, and situation-management skills required to interact continually with students in a professional manner.
• Passion for working with non-traditional, online students and an understanding of the unique needs of this student population.
• Broad approach to advising students with an emphasis on building relationships through proactive communication strategies.
• Willingness to advocate for the needs of students with program leadership and outside campus departments.
• Ability to establish and maintain effective working relationships within academic units, campus departments, and Continuing Education colleagues at all levels.
• Demonstrated ability to work as a team member and within a collaborative work environment.
• Ability to communicate effectively, both in writing and orally.
• Problem-solving skills with an ability to develop innovative approaches to solving problems.
• Ability to work independently, prioritize multiple requests, and work in a fast-paced environment.
• Sensitivity to and appreciation of cultural, political, and geographical differences with ability to work well with faculty, staff, and students of diverse backgrounds.
• Interest in learning and skills for clearly explaining concepts to instructors and students.
• Exceptional organizational, planning, analytical, and technical skills with a keen attention to detail.

• Excellent communication and organizational skills.
• Experience working with non-traditional and online student populations.
• Master’s degree.
• 4+ years related professional experience, ideally in higher education or a Computer Science related field.
• Familiarity with computer science education and/or career paths Proficiency with Customer Relationship Management (CRM) systems and Zoom.
• Solid understanding of University Student Information Systems (Campus Solutions, CU Data, etc.)

To apply, please submit the following materials:

• A current resume.
• A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by March 4th, 2026 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.