CSR

Launch Your Career on Our US Support Team
Join the in-house customer support team at ABS International. We hire for your positive attitude and reliability, then invest in you with expert training and mentorship. This is a stable, core role—not outsourced work—with a clear path to grow into senior positions.

Your Role: The Voice Our Customers Trust

• Handle inbound calls and emails from US customers, providing calm, clear, and effective solutions.
• Troubleshoot issues, log detailed tickets in our CRM, and follow through to resolution.
• Participate in coaching and quality sessions to continuously improve your skills.

We Invest in Your Growth from Day One

• Paid Training & Voice Coaching: Complete onboarding on communication, products, and systems.
• Weekly 1-on-1 Mentoring: Dedicated support in your first month to ensure your success.
• Clear Career Path: Defined promotion path to Senior Client Success roles based on performance.

Your Clear & Rewarding Compensation
We believe in transparency. Your reliable performance is rewarded clearly.

• Base Salary: PKR 35,000 - 45,000 per month.
• Performance Bonus: Up to PKR 15,000 - 25,000+ monthly based on customer satisfaction & quality.
• Typical Take-Home for Reliable Performers: PKR 50,000 - 65,000+ per month.

Is This You?

• A fresh graduate or someone with 0-1 years of experience.
• Strong spoken English (clarity and professionalism matter most).
• Reliable, patient, and genuinely wanting to help people.
• Able and willing to work the night shift from our Gulistan-e-Johar, Karachi office.

Apply Now – Simple & Fast

• Click "Apply Now" on Indeed (uses Indeed Apply).
• Answer 4 quick screening questions (takes 60 seconds).
• Upload your CV.

Shortlisted candidates will be contacted promptly for a friendly conversation.

Job Type: Full-time

Application Question(s):

• This role requires working a fixed night shift and being on-site at our Gulistan-e-Johar, Karachi office. Are you able and willing to meet both requirements
• Are you a fresh graduate or do you have 2 years of experience in a customer-facing role? (
• How would you rate your spoken English clarity for professional phone conversations? (Multiple Choice: Basic / Intermediate / Advanced / Fluent)

Work Location: In person

Job Type: Full-time

Pay: Rs35,000.00 - Rs45,000.00 per month

Work Location: In person