CSR

Location: DHA Phase 2, Islamabad
Shift: Night Shift
Salary: Basic + Attractive Commission

Job Overview:

We are looking for a motivated and energetic Customer Service Representative (CSR) to join our call center team. The ideal candidate should have excellent communication skills and the ability to handle customer interactions professionally.

Key Responsibilities:

• Handle inbound and outbound customer calls
• Respond to customer queries in a timely and professional manner
• Provide accurate information about products/services
• Maintain a positive and helpful attitude with customers
• Meet daily and monthly performance targets
• Record customer information and call details accurately
• Resolve basic customer complaints and escalate when required

Requirements:

• Good English communication skills (spoken & listening)
• Basic computer knowledge
• Ability to work night shift
• Strong interpersonal and problem-solving skills
• Fresh candidates are encouraged to apply

Pay: From Rs45,000.00 per month

Work Location: In person