CSR cum Admission Officer

Job Overview:

We are looking for a motivated and customer-focused CSR cum Admission Officer to handle student inquiries, manage admissions, and contribute to sales growth. The ideal candidate will be responsible for converting leads into enrollments while ensuring a smooth and professional admission process.

Key Responsibilities:Customer Support (CSR)

• Handle inbound and outbound calls, messages, and walk-in inquiries
• Provide complete and accurate information about courses and services
• Maintain professional communication with students and parents
• Resolve queries and complaints effectively

Admissions & Sales

• Counsel students regarding courses, career paths, and fee structures
• Convert leads into admissions and achieve monthly targets
• Follow up with potential students to ensure conversion
• Maintain and update student data in CRM/system
• Support in achieving branch sales and revenue targets

Coordination & Operations

• Coordinate with academic and admin teams for smooth onboarding of students
• Assist in organizing demos, seminars, and promotional activities
• Maintain admission records and documentation
• Prepare daily and monthly reports related to admissions and inquiries

Requirements:

• Minimum Intermediate / Bachelor’s degree
• 1–2 years of experience in sales, admissions, or customer dealing
• Strong communication and convincing skills
• Target-oriented and result-driven approach
• Basic computer knowledge (MS Office, CRM systems)
• Professional attitude and good interpersonal skills

Preferred Skills:

• Experience in education/training sector
• Strong sales and negotiation abilities

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person