CSR (Customer Service Representative) Courier & Logistics Industry -Male

Roles and Responsibilities

• Answering calls from customers regarding their shipments
• Address customer grievances
• Coordinate with hubs to collect information about shipment delays
• Assist with online booking of shipment

Desired Candidate Profile

• Male candidates preferred
• Should know how to talk in English fluently
• knowledge of Excel
• Able to work independently yet a good team player and a quick learner
• Experience of handling customer complaints preferred

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 3 years (Preferred)
• Customer service: 3 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person