CSR Telesales

We are looking for a motivated and confident Customer Service Representative (Telesales) to join our team. The ideal candidate will be responsible for making outbound calls, promoting company products/services, generating sales leads, and providing excellent customer service.

Key Responsibilities

• Make outbound calls to potential and existing customers to promote products and services.
• Achieve daily, weekly, and monthly sales targets.
• Handle customer inquiries and provide accurate information.
• Convert leads into successful sales through effective communication.
• Maintain comprehensive records of calls, sales, and customer feedback.
• Follow up with customers for renewals, cross-selling, and upselling.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members and supervisors to improve sales strategies.

Requirements

• Minimum Intermediate or Bachelor’s degree preferred.
• Prior experience in telesales.
• Excellent communication skills.
• Ability to handle objections and close sales confidently.
• Basic computer skills and ability to work with CRM tools.
• Strong listening skills and customer-focused approach.

Job Type: Full-time

Work Location: In person