CSR/Buyer

Description:

GENERAL PURPOSE OF JOB

The Buyer/Customer Service role has the primary responsibility of end-to-end supply chain management for assigned value streams. Other responsibilities include supporting material/product level revisions, interacting/coordinating with suppliers & customers on a variety of topics, and supporting other business functions as required.

RESPONSIBILITIES

• Serves as a point of contact for and liaison with customers, scheduling, logistics, and manufacturing departments.
• Collaborates with these departments to ensure schedules allocate available resources to best serve client or customer needs.
• Compares current and anticipated orders with available inventory of raw materials; uses judgment to anticipate demand for and to acquire or defer additional supplies as needed.
• Collaborate with outside supply vendors; ensure accurate and timely delivery of orders.
• Integrates sales orders with master schedule; coordinates availability of raw materials, supplies, equipment, and staff as needed to meet delivery dates.
• Place purchase orders with suppliers for the procurement of production material and maintenance items as required by forecast and the production schedule.
• Monitor status of open purchase orders to ensure on-time delivery of all materials, including timely resolution, communication and mitigation of future potential problems.
• Determine and establish optimal inventory levels based on forecast, demand variation and material lead times.
• Assist in the preparation of the master schedule to establish sequence and lead time of each operation to meet shipping dates according to customer orders.
• Attend daily production meeting. Be prepared daily to discuss status of orders, delivery and any conflicts or potential issues with orders.
• Confer with department supervisors to determine status of orders.
• Work with Customers, Sales, Engineering, Planning and Management to ensure 100% on time deliveries.
• Prepare production and shortage reports.
• Coordinate material requirements between Purchasing and Manufacturing.

QUALIFICATIONS FOR SUCCESS

• 3 or more years of experience in a buyer/planner/material scheduler
• BS/BA in Supply Chain, Procurement, Business, and Logistics preferred.
• Knowledge of forecasting, MRP, transportation, supply chain, inventory management and warehousing disciplines.
• Proficient with MS Office suite – particularly MS Excel

Requirements:

• Strong sense of urgency & attention to detail
• Excellent organization, communication and follow-up skills
• Able to influence others & manage conflict.
• Thorough understanding of the business and supply chain.
• Strong analytical and problem-solving skills.
• Proficient with production planning systems.
• Ability to self-direct and take constructive action in ambiguous situations.