Custody Support Assistant

Description

Under supervision, maintains security and order of assigned areas within a detention facility; receives, stores and issues a variety of materials, supplies, equipment, and commissary items; assists with the processing and assignment of inmates; supervises inmates involved in minor maintenance or recreational activities.

Candidates who meet the employment standards will be invited to take the online written examination tentatively scheduled for the week of July 13th, 2026. A passing score on this written exam is required to be placed on the eligible list and referred for interview.

Typical Tasks

• Supervises inmates performing minor maintenance and during recreation periods;
• Inspects cells and equipment and evaluates condition;
• Escorts service and repair persons working in the facility to ensure the security of these workers and their tools;
• Completes identification packet involving assignment of barrack, bunk and work crew;
• Supervises inmates issuing clothing and bedding;
• Processes incoming and outgoing mail which includes searching the contents, logging, and delivery to the housing units;
• Moves the inmates within the facility as necessary;
• Handles commissary duties including ordering and delivering goods;
• Prepares requisitions for janitorial and office supplies and inmate clothing orders;
• Receives, sorts, and stores laundry and jail supplies;
• Loads and delivers laundry and other miscellaneous materials to and from the jail;
• Maintains the clothing room and supply lockers;
• Distributes inmates information booklets;
• Inventories, bags, labels and maintains a location file for all clothing;
• Uses computer terminals and printouts for locating inmates;
• Maintains visible files for housing and work crews;
• Handles property and clothing releases, returns clothes to inmates being released and investigates clothing and property claims;
• Prepares written reports of incidents or conditions within the facility;
• May be assigned as a Disaster Service Worker, as required;
• Performs related work as required.

Employment Standards

Sufficient training, education and experience that demonstrate the ability to perform the above typical tasks and the possession of the knowledge and abilities listed below.

Training and Experience Note: The required knowledge and abilities are obtained by completion of high school or equivalent,

• Storeroom methods and procedures used in the receipt, storage and issuance of goods;
• Methods, materials, and equipment used in routine facility maintenance;
• Effective communication techniques;
• Basic arithmetic;
• Basic computer applications and use.

• Remain calm, think quickly and use common sense in emergency situations;
• Understand and follow oral and written instructions;
• Supervise inmates on work assignments and in recreation;
• Interpret and enforce rules and regulations with firmness and tact;
• Use simple hand tools and equipment;
• Learn how to operate industrial machinery;
• Learn fire and safety regulations;
• Use a computer keyboard with moderate speed and a high level of accuracy;
• Prepare written reports;
• Keep simple records;
• Deal tactfully with persons from a variety of cultural, educational, and occupational backgrounds who may be experiencing stressful situations.

Physical Requirements

• Perform routine physical tasks such as bending, stooping, reaching, and walking up and down stairs, and lifting, carrying, and pushing materials weighing up to 30 lbs.
• Work varying shifts (i.e. day, swing and graveyard), including weekends and holidays.