Custom Configurator Coordinator, Product Content Marketing

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

Role Overview

We are seeking a highly detail-oriented and technically savvy Custom Configurator Coordinator to serve as the primary point of contact for entering and managing technical custom specifications within our internal platform, HomePlate. This role is ideal for someone who thrives in a fast-paced environment, with a passion for sports and e-commerce.

The ideal candidate will be comfortable working with design tools like Photoshop, Illustrator, and font creation software, and will play a key role in ensuring custom builds are accurately configured and visually compelling. A love for sports moments—especially if you're a UK soccer fan—is a big plus.

How You Will Make an Impact:

• Asset Collection & Management: Collaborate with internal teams and external partners to collect logos, fonts, and other design assets required for custom jersey builds.
• Technical Entry & Configuration: Input precise x,y coordinate data into HomePlate to ensure accurate placement of graphics, text, and logos on jersey templates.
• Tool Proficiency: Utilize Adobe Photoshop, Illustrator, and font creation tools to prepare and validate assets for use in the configurator.
• Dynamic Rendering Support: Assist in the setup and troubleshooting of dynamic image rendering tools to ensure real-time visual accuracy.
• Cross-Functional Collaboration: Work closely with design, product, and merchandising teams to ensure builds meet both aesthetic and technical standards.
• Quality Assurance: Review and test configurations for accuracy, consistency, and visual appeal before final approval.
• Documentation & Process Improvement: Maintain clear documentation of configuration processes and suggest improvements for efficiency and scalability.
• Represent your Manager as their proxy when they are away, unavailable, or unreachable.

What You Bring to the Team:

• Experience in a technical or creative coordination role, preferably within apparel, sports, or digital customization environments.
• Proficiency in Adobe Photoshop, Illustrator, and font creation tools.
• Strong attention to detail and comfort working with coordinate-based design systems.
• Familiarity with dynamic image rendering tools is a strong plus.
• Excellent organizational and time management skills.
• Clear and effective communication skills, both written and verbal.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Ability and willingness to work outside normal working hours for product launches.
• Passion for sports, jerseys, and customization—UK soccer fandom is a bonus!
• Comfortable managing multiple projects at once with tight deadlines.

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where You’ll Work and What’s required:

• Hybrid work environment with flexibility between 3 days in office and 2 days remote work.
• Fast-paced team environment with exposure to multiple aspects of the Fanatics Commerce business.

What’s in it for you:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a culture that celebrates both individual and team successes.
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.