Customer Advisor

Your area of responsibility

• Customer onboarding: You will introduce new customers to our systems step by step and ensure that all processes are adhered to.

• Approvals & administration: You check whether all requirements are met and approve structured processes.

• Customer service: You answer inquiries clearly, professionally and solution-oriented by phone and in writing.

• Support & Care: You are the reliable point of contact for our customers and ensure secure communication.

• Live calls: You accompany group calls with clearly defined content and ensure clean processes and preparation.

What we offer you

• Structured working environment: Fixed processes, clear responsibilities, cleanly documented processes.

• Systematic induction: 2 to 4 weeks structured handover with checklists, tools and clear standards.

• Reliable team: Everyone knows their role, cooperation is based on order, responsibility and commitment.

• Planning security: Regulated working hours, long-term prospects, stable job in Dubai.

• Modern working environment: Quiet, air-conditioned office with a focus on efficiency and concentration.

What you bring to the table

• You work in a structured, responsible and solution-oriented manner.

• You feel comfortable in clear systems and predetermined processes.

• You communicate in a binding, objective and friendly manner, both by telephone and in writing.

• You document conscientiously and ensure stable processes.

• You take responsibility for your area and complete tasks cleanly.

• Experience in customer contact, coaching or online marketing is a plus, but not a requirement.

Salary: 2,250 3,000 € net per month

Induction period: 2 4 weeks

Do you want a clearly structured job with responsibility in a stable environment? Then apply now, we look forward to hearing from you.