Qureos

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Customer Advisor

JOB_REQUIREMENTS

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Your area of responsibility

  • Customer onboarding: You will introduce new customers to our systems step by step and ensure that all processes are adhered to.

  • Approvals & administration: You check whether all requirements are met and approve structured processes.

  • Customer service: You answer inquiries clearly, professionally and solution-oriented by phone and in writing.

  • Support & Care: You are the reliable point of contact for our customers and ensure secure communication.

  • Live calls: You accompany group calls with clearly defined content and ensure clean processes and preparation.

What we offer you

  • Structured working environment: Fixed processes, clear responsibilities, cleanly documented processes.

  • Systematic induction: 2 to 4 weeks structured handover with checklists, tools and clear standards.

  • Reliable team: Everyone knows their role, cooperation is based on order, responsibility and commitment.

  • Planning security: Regulated working hours, long-term prospects, stable job in Dubai.

  • Modern working environment: Quiet, air-conditioned office with a focus on efficiency and concentration.

What you bring to the table

  • You work in a structured, responsible and solution-oriented manner.

  • You feel comfortable in clear systems and predetermined processes.

  • You communicate in a binding, objective and friendly manner, both by telephone and in writing.

  • You document conscientiously and ensure stable processes.

  • You take responsibility for your area and complete tasks cleanly.

  • Experience in customer contact, coaching or online marketing is a plus, but not a requirement.

Salary: 2,250 3,000 € net per month


Induction period: 2 4 weeks

Do you want a clearly structured job with responsibility in a stable environment? Then apply now, we look forward to hearing from you.

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