Customer Advisor

Customer Service Representative – English Speakers | Concentrix Egypt

Location: Cairo, Egypt
Job Type: Full-time

About the Role:
Join one of the world’s leading global companies — Concentrix! We’re looking for confident English speakers to join our growing customer experience team. If you’re ready to launch your career in a supportive and dynamic environment, this is your chance.

What You’ll Do:

• Handle customer inquiries in English via phone, chat, or email
• Provide professional and efficient support to clients
• Deliver excellent service and ensure customer satisfaction
• Follow company policies and procedures

What We Offer:

• Competitive salary
• 24/7 transportation (D2D for females after 9 pm)
• Social insurance
• Medical insurance up to 500K EGP

Qualifications:

• Strong command of English (spoken and written)
• Excellent communication and problem-solving skills
• Willingness to work in rotational shifts
• No prior experience required — training provided!

Job Type: Full-time

Pay: Up to E£20,000.00 per month

Application Question(s):

• Are you a graduate?
• Are you Egyptian?
• Are you a Cairo or Giza resident?
• Is your English level B2 or higher?
• Are you okay with rotational 24/7 shifts?