Customer Assistance team

Senior Analyst - Customer Assistance team

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5+ years relevant experience

Advanced communications, problem-solving and decision making skills

Experience in moderate scale corporate systems analysis

Ability to work with systems users or potential users to develop system specifications and requirements, applying business systems knowledge to ensure relevant areas of research are addressed

Ability to translate user requirements into technical specifications with limited guidance

Preferred Qualifications:

5+ years direct experience serving in Business Systems Analyst within a banking / financial institution, technology background preferred.

3+ years of experience with data analysis using a database/analytical tools, e.g. , Alterix, Tableau, Oracle, SQL Server

5+ years of experience in leading/driving requirements and analysis

5+ years of experience with data mapping

5+ years of experience with Waterfall and Agile methodologies

Experience with current and emerging technologies, e.g. Cloud Computing, AI, Machine Learning

Salary Range- $90,000-$100,000 a year

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