Customer Care Consultant

About Us:

51Talk is a leading online English education platform dedicated to connecting teachers with students across the world through engaging, one-on-one classes. Join us and be part of a dynamic team that’s passionate about making quality education accessible, while enjoying flexible work, growth opportunities, and the chance to make a real impact in students’ lives.

Job Responsibilities:

• Making outbound calls to parents, guiding them through course progress, resources, and tools.
• Providing tailored solutions to address educational needs and concerns.
• Partnering with parents to boost student engagement and performance.
• Documenting interactions via the CRM system.
• Meeting daily outreach and engagement goals.

Job Requirements:

• Bachelor's degree and above in any field.
• English language proficiency is a MUST.
• Experience in customer service using English language is preferred. Fresh graduates are welcomed too.

What We Offer:

• Competitive base salary with attractive incentives and commissions.
• Extensive training and support with professional development opportunities.
• Fun and engaging company social events.