Customer Care Executive

Job Description:
We are looking for dedicated and customer-focused Customer Care Executives to join our call center team. In this role, you will interact with customers through inbound and outbound calls, provide accurate information, resolve concerns, and ensure a positive customer experience. This opportunity is ideal for both freshers and experienced candidates seeking growth in a professional call center environment.

Key Responsibilities:

• Handle customer calls in a professional and courteous manner.
• Provide clear information about products and services.
• Respond to customer inquiries and resolve issues efficiently.
• Support lead generation and basic sales activities when required.
• Maintain accurate records of customer interactions and follow-ups.
• Work closely with the team to achieve daily and monthly targets.

Requirements:

• Minimum education: Intermediate / Bachelor’s degree preferred.
• Good communication skills in [English/Local Language].
• Customer-oriented attitude with problem-solving skills.
• Ability to work in a fast-paced environment.
• Basic computer knowledge (MS Office).
• Call center experience is a plus, but freshers are encouraged to apply.

What We Offer:

• Competitive salary with performance-based incentives.
• Professional and supportive work environment.
• Career growth and advancement opportunities.
• Training and continuous support.
• Recognition and rewards for good performance.

How to Apply:
Interested candidates can apply on Indeed with their updated CV.

Office Address:
2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, Karachi

WhatsApp Contact:
0319-5002892

Job Types: Full-time, Fresher

Pay: Rs35,000.00 - Rs45,000.00 per month

Work Location: In person