Lendo

A customer support firm in Riyadh is looking for a Customer Care Officer to deliver high-quality support and ensure an excellent customer experience. Responsibilities include managing customer inquiries, working with internal teams to resolve issues, and maintaining records. Candidates should have at least 2 years of experience in customer service, excellent communication skills, and a BSc degree is mandatory. Join this dynamic team to enhance customer satisfaction and meet service targets.

Opportunity to enhance customer satisfaction

Delivering prompt, high-quality support to customers in Riyadh, the Customer Care Specialist collaborates with internal teams to resolve inquiries and ensures seamless service across every interaction. The work directly uplifts customer satisfaction while achieving ambitious SLA and KPI targets in a professional, team-driven environment.

Customer Care Specialist - SLA & KPI Excellence

Customer Service

Communication Skills

Issue Resolution

Record Keeping

Customer Relationship Management (CRM)

Problem Solving

Interpersonal Skills

Time Management

Join Lendo and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Customer Care Specialist - SLA & KPI Excellence

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