Customer Compliance Analyst

Job Title: Customer Compliance Analyst

Location: India

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Customer Compliance Analyst who can help us move even faster.

noon’s mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

Key Responsibilities:

You will:

• Understand the various operations across customer driven risk in the e-commerce industry.
• Understand the requirements of stakeholders and map them with the data sources/data warehouse.
• Provide execution support on buyer risk assessment and system availability.
• Follow SOP to perform analysis on abusive datasets
• Develop and oversee the initiation of strategy recommendations.
• Perform analysis to segment customers based on their behavior and develop targeted solutions to prevent coupons, installs, inventory fraud, and buyer abuse
• Collaborate with various teams to gain additional insights and provide recommendations
• Knowledge of SQL is a plus

Requirements

• Min. 6 months - 1 Year working experience in E-commerce / payments / fraud prevention background preferred.
• Proven experience in working with databases & Excel in a business environment
• Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations Detail-oriented and must have an aptitude for solving unstructured problems.
• The role will require the ability to extract data from various sources and to design/construct/execute complex analyses to finally come up with data/reports that help solve the business problem.
• Flexibility with working in rotational shifts and week offs.
• Applicants with fluency in English

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Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.