Customer Contact Assistant

Responds to customer inquiries in the customer contact center. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

ECOM CUSTOMR EXPERIENCE

2

1

Retail Specialist

No

Completion of high school or equivalent. Call center, clerical/administrative office experience preferred. Must possess the ability, knowledge, and skill to operate/use Microsoft Office Suite.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

REMOTE/TELEWORK NOT AUTHORIZED PER PRESIDENTIAL MEMORANDUM RETURN TO IN PERSON WORK

PCS NOT AUTHORIZED/LSP NOT AUTHORIZED

1st and 2nd shift.

CALL CENTER EXPERIENCE PREFERRED.

TYPING 40 WPM PREFERRED

$17.25

$29.59

1