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Customer Contact Assistant

Responds to customer inquiries in the customer contact center. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Facility Name

ECOM CUSTOMR EXPERIENCE

Job Grade

2

Job Tier

1

Career Area

Retail Specialist

Supervisor

No

Job Qualifications

Completion of high school or equivalent. Call center, clerical/administrative office experience preferred. Must possess the ability, knowledge, and skill to operate/use Microsoft Office Suite.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

REMOTE/TELEWORK NOT AUTHORIZED PER PRESIDENTIAL MEMORANDUM RETURN TO IN PERSON WORK
WORK SCHEDULE - ONSITE (MUST RESIDE IN THE DFW AREA)
PCS NOT AUTHORIZED/LSP NOT AUTHORIZED

Salary Minimum

$17.25

Salary Maximum

$29.59

Number of Positions Remaining

3

Job Expires

25-Apr-2026

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