Customer Experience & Sales Coordinator

We are looking for a proactive and well-spoken B2B Sales & Client Support Coordinator to support our sales team and manage relationships with corporate clients including banks, exchange houses, and financial institutions.

You will handle inquiries, coordinate quotations & deliveries, manage documentation, and ensure a smooth client experience from first contact to installation.

Key Responsibilities

• Handle inbound B2B inquiries and follow-ups (email, WhatsApp, phone)
• Share product details, pricing, and proposals professionally
• Prepare quotations, invoices, and business documents
• Coordinate deliveries, installations & service requests with operations team
• Track orders, payments, and client communication in CRM
• Assist sales team with client meetings, demos, and reporting
• Maintain organized records of clients, leads, and pipeline activity

Requirements

• Bachelor’s degree (mandatory)
• Excellent English communication — written & spoken
• Minimum 2 years’ experience in B2B sales coordination / client support
• Strong admin, documentation, and follow-up skills
• Proficient in MS Office, WhatsApp Business, and CRM tools
• Organized, reliable, and able to handle multiple tasks professionally
• Fast learner with ability to understand product and technical features

Preferred Experience

• Banking, forex exchange, fintech hardware, or B2B equipment sales support
• Working with corporate procurement teams or institutional clients

Job Type: Full-time

Application Question(s):

• What is your current visa status?
• Please specify your previous salary and your expected salary range for this position.
• Do you have a valid UAE car/bike driving license?