Customer Happiness Consultant - Emiraty Only (Tadbeer)استشاري سعاده متعاملين تدبير

Nationality: Emirati (with Family Book)

Eligibility: The position is open to both males and females (with or without prior experience).

Salary & Benefits: Salary + Nafis support + Commission

Working Hours: 8 hours per day, 5 days a week

Job Responsibilities:

Providing Support and Responding to Inquiries:
- Answering customer inquiries either verbally or in writing, and explaining required procedures and steps.

Using Transaction Management Systems:
- Operating systems such as "Tadbeer" to professionally process requests and record transactions.

Document Verification:
- Ensuring the completeness and accuracy of all required documents to successfully complete the service.

Follow-up on Transactions:
- Guaranteeing quick and accurate service delivery by tracking request status until completion.

Providing an Exceptional Experience:
- Promoting the concept of "Customer Happiness" by focusing on quality, respect, friendliness, and professionalism.

Compliance with Policies and Procedures:
- Performing duties in accordance with approved guidelines and standards within the organization to ensure compliance and quality.

Training & Supervision:
- You will receive training and ongoing support from a supervisor.

Job Type: Full-time

Pay: From AED8,000.00 per month