Customer Operations Officer MEA

Job Description

The Service Officer sits at the heart of our Customer Team providing linkage between our Service Lines, Regional Teams and Project organizations.

Key Accountabilities

• Developing effective working relationships with the Engineering, Maintenance Planning and Operational Planning teams for your customers
• Influencing the Customer to ensure that maintenance activities are scheduled and executed according to agreed plans.
• Coordinating Rolls-Royce teams in support of on-wing and off-wing activities.
• Responsibility for maintaining and developing the tools and processes to aid the smooth operation for the Aftermarket Operations Team
• Integration and alignment with the Customer Regional Team in Abu Dhabi and the Service Teams in Derby.
  
  

Qualifications

• Degree in a technical or numerate discipline (BSc or BEng), or strong relevant experience
• Product and Services Technical Knowledge is required
• Exhibit a commitment to providing exceptional service to customer, supplier and stake holder management
• Broad knowledge of a Customer and Services organisation is desirable and having worked within an aerospace or aviation industry would be an advantage
• Self-motivated with an ability to work in a multifunctional and multicultural environment
• Proficient IT skills, fluent across Microsoft Office suite
  
  

As part of your application please upload any supporting documents

Closing Date 16.06.26

Job Category

Service Operations

Posting Date

02 jún. 2026; 00:06