FIND_THE_RIGHTJOB.

Customer Order & Project Manager

Unlock Your Potential at Eaton: Where Diversity Drives Innovation. No matter where you come from, your aspirations matter to us. We believe in the power of different perspectives, experiences, and backgrounds to ignite innovation and drive success. We're in the business of empowering people, and that includes you. Your journey here is not just about a job; it's about a shared vision for a brighter, more sustainable future.

Our site in Ankara offers a fantastic learning environment and a vibrant array of career opportunities spanning medium-voltage product design, manufacturing, and sales.

Combining agile R&D with internationally recognized test facilities, our team has the resources, speed, and flexibility to adapt to any customer demand. We support utility providers and renewable energy projects, as well as commercial and residential buildings, with innovative and cost-effective solutions.

We aspire to be an all-encompassing medium-voltage center of excellence. Our team is currently growing fast as we ramp up our ability to support crucial trends like Industry 4.0, electrification, and the energy transition.

Our work is enabling more agile and energy-efficient manufacturing, as well as driving forward electrification and the transition to smarter power grids dominated by renewables — helping to create a more sustainable future.

Our employees are passionate about continuously improving and reaching their full potential, as well as enabling our facility to do the same. We’re always seeking dedicated and adaptable people with skills spanning engineering, sales, marketing, R&D, and manufacturing. If you’re curious and love innovating to solve new challenges, join us!

We are looking for a Customer Order & Project Manager to be joining our team.

This role is based on site in Sincan-Ankara.

In this role, you will be responsible for post order process of obtained Engineered to Order assignments in line with applicable procedures and guidelines so that timely delivery can take place in accordance with order and customer expectations.

The Order Management department manages ATO (Assemble to Order) and ETO (Engineering to Order) orders for the Energy Solutions & Services (ESS) Business Unit products.

In this role, you will supervise multiple ETO orders simultaneously in different stages of execution, as well as ensuring orders are fully on track and are hitting their KPIs.

Key responsibilities:

Receive and assess incoming sales orders for technical feasibility, cost efficiency, delivery timelines, and compliance with commercial and payment conditions.
Collaborate and negotiate solutions for challenges or deviations with dealers, distributors, and direct customers, ensuring alignment with authorization frameworks.
Analyze detailed order data and specifications and determine required resources—man-hours and materials—using experience, calculations, and support from Engineering.
Transform order data into clear technical documentation for Production and define outsourcing steps in partnership with Procurement.
Prepare and coordinate order planning, kick-off reports, and technical documentation, fostering teamwork and engaging third-party partners when needed.
Align and communicate effectively with multidisciplinary teams (Assembly, Logistics, Engineering, Planning) under the guidance of local leadership.
Monitor and ensure smooth progress across operational sub-processes, taking corrective actions when necessary to maintain timelines and quality.
Manage changes during execution—whether reducing or adding scope—using calculation tools (Bid Manager) and commercial-technical insights in consultation with customers and partners.
Organize and oversee customer visits for factory and site acceptance tests (FAT & SAT), ensuring a positive experience and successful outcomes.
Plan and coordinate site activities in collaboration with Field Service teams.
Drive continuous improvement initiatives across processes and tasks, contributing to efficiency and excellence.

Qualifications:

Bachelor’s Degree in one of the following: Electrical and Electronic, Industrial or Mechanical Engineering – required.
1–3 years of experience in electrical engineering sales, marketing/product marketing, or technical support.
Technical understanding of Low and Medium Voltage systems and transformers is preferred.
Excellent project management, commercial, and negotiation skills.
Strong organizational, presentation, communication, and time management abilities, with a results-oriented mindset.
Comfortable working in an international, culturally diverse, and matrix-based organization.
Proven ability to lead and coach a team, manage workload distribution, and report on team activities effectively.
Proficiency in English language, with strong written and verbal communication skills.

What we offer:

Competitive compensation and benefits package
Challenging projects in dynamic collaborative team
We make your aspirations matter – Eaton encourages internal promotion, whenever possible
We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.
We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

#LI-DG1

Similar jobs