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Customer Premises Associate (CPA)

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We’re Hiring – Customer Premises Associate (Field Operations)

Industry: Telecommunications / Broadband Services
Location: Faisalabad
Salary: PKR 37,000 (Basic) + Performance-Based Commission

Are you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.

Key Responsibilities:

  • Installation, configuration, and activation of broadband/internet equipment at customer premises
  • On-site troubleshooting of connectivity and network-related issues
  • Ensure service quality and timely resolution of customer complaints
  • Educate customers on proper usage and basic maintenance of installed services
  • Maintain accurate service reports and daily field activity records
  • Coordinate with technical support teams for escalations when required

Eligibility Criteria:

  • DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking
  • Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts
  • Strong communication and customer-handling skills
  • Willingness to perform field visits across Lahore
  • Fresh candidates with technical education are encouraged to apply

What We Offer:

  • Basic Salary: PKR 37,000
  • Attractive Commission Structure based on performance
  • Hands-on technical training
  • Stable career growth in the telecom industry
  • Supportive and professional work environment

Job Type: Full-time

Pay: From Rs37,000.00 per month

Work Location: In person

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