Customer Relations - Graphic Designer

Position Overview

Minuteman Press is seeking a Graphic Designer to join our locally owned and operated team. Candidates with previous experience working in a print shop are highly encouraged to apply. The successful applicant will play a crucial role in cultivating long-term relationships with both existing and potential clients. We are looking for an experienced, customer-focused individual who is self-motivated, outgoing, personable, responsive, and organized. Proficiency in graphic design, particularly with Adobe Acrobat, Illustrator, and InDesign, is required.

Responsibilities

• Keen attention to detail
• Daily interaction with customers in person, by phone, and via email
• Training provided for proprietary pricing software to generate customer quotes
• Guide customers through their purchasing experience by providing quotes, recommending appropriate products, collecting payments, and sending proofs via email
• Create and present design mockups, incorporating revisions and feedback
• Apply feedback to produce final designs ready for printing
• Review and proofread all designs for print-readiness, including copy, layout, and dimensions
• Support the printing process to ensure color quality and consistency
• Manage timelines and workflow for all print design projects
• Communicate updates, feedback, and any issues with clients, managers, and creative team members
• Uphold brand consistency across all designs and printed materials
• Contribute to team efforts by completing additional tasks as needed
• Maintain detailed notes and organize workflow, adjusting priorities to meet incoming requests; strong multitasking abilities are essential
• Ensure all print projects are completed by their deadlines
• Utilize Adobe Creative Suite programs to create print-ready files
• Maintain a professional appearance and demeanor in all client interactions
• Perform standard office functions and general maintenance as required

Qualifications and Requirements

• Bachelor’s degree in graphic design, visual arts, or a related field
• Minimum of 2 years’ experience as a print designer or equivalent role
• Strong portfolio showcasing print design work
• Proficiency in Photoshop, Illustrator, and InDesign
• Excellent time management and organizational skills
• Ability to handle multiple projects and work effectively under pressure
• Outstanding verbal and written communication skills
• Willingness to learn new software and techniques
• Strong sense of visual composition
• Ability to give and receive constructive feedback
• Understanding of marketing, production, corporate identity, product packaging, advertising, and multimedia design
• Strong PC computer skills

The selected candidate will also cross-train in other aspects of shop operations and small equipment, and will be expected to assist other departments as needed.

Compensation and Schedule

• Starting rate: $18 per hour. Negotiable with experience
• Full-time position: Monday–Friday, no weekends
• Expected hours: 40 per week
• Work location: In person
• No phone calls, please

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Work Location: In person