Customer Relations Management Officer

Requirement: Arab nationals with proficiency in Qatari dialect

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field
• Proven experience in Customer Relationship Management or similar role
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office

Key Responsibilities:

• Manage and maintain client relationships to ensure satisfaction and retention
• Handle client inquiries, complaints, and feedback in a timely manner
• Prepare reports on client interactions and satisfaction metrics

Interested candidates may send their CV to recruitment@monaqasat.net with the position title mentioned in the subject line.

Job Type: Full-time

Work Location: In person