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Customer Relations Representative - State Farm Agent Team Member

Benefits:

Short- Term Disability Insurance
Life Insurance
Retirement Account with Employer Match
Paid time off
Opportunity for advancement

Jennifer Jacobs - State Farm is hiring a full-time to join our fast-paced, customer-focused agency. We’re looking for someone who is passionate about helping others, detail-oriented, and ready to grow with a supportive and high-performing team.

Responsibilities:

Build strong relationships with customers and provide excellent service
Handle policy changes, billing inquiries, and coverage questions
Educate clients on available insurance products and identify opportunities to cross-sell
Assist with claims processes and follow up on customer needs
Maintain accurate records in our agency management system

Qualifications:

Insurance experience preferred
Property & Casualty and/or Life & Health license
Strong communication skills, both written and verbal
Organized, dependable, and customer-service driven
Comfortable working with technology and learning new systems

Benefits:

Competitive hourly pay plus bonus opportunities
Paid time off and holidays
Growth and career development within the agency
Positive, supportive team environment

Schedule:

Monday to Friday
No weekends

Location:

In-person role based in our La Grange, KY office

If you’re ready to make a difference and grow your career in the insurance industry, we’d love to hear from you. Apply today and take the next step toward a rewarding role with Jennifer Jacobs - State Farm.

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