Customer Relationship Executive

Job Description ➝ Customer Relationship Executive

Location ➝ Shalimar Bagh, Delhi

Job Summary

➝ We are looking for a proactive and detail-oriented Customer Relationship Executive (CRE) to handle dealer coordination, new dealer onboarding, quotation preparation in SAP, and end-to-end sales support.

➝ The candidate will also be responsible for calling and onboarding new dealers, providing ongoing support, and coordinating with internal teams.

➝ Good Excel knowledge and strong communication skills are essential. Key Responsibilities

➝ Call and coordinate with new dealers for onboarding

➝ Support and manage the existing dealer / channel network /Projects

➝ Handle end-to-end sales support from enquiry to order closure

➝ Maintain and update customer and dealer records

➝ Provide sales and channel support to dealers

➝ Coordinate with sales, operations, and logistics teams for smooth order processing

➝ Use MS Excel for data entry, reporting, and tracking

➝ Resolve dealer and customer queries professionally

➝ Ensure smooth communication between internal teams and external partners Required

Skills & Qualifications

➝ Good Excel skills (data entry, basic formulas, reporting)

➝ Experience in dealer / channel sales support

➝ Strong communication, coordination, and follow-up skills

➝ Customer-focused approach with attention to detail Experience

➝ 1–3 years of experience in CRE / Customer Support / Sales Coordination preferred Education

➝ Graduate in any discipline (preferred)

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person