Customer Relationship Manager

Females are preferred
Key Responsibilities:

• Welcome clients and visitors with warmth and professionalism.
• Manage incoming calls, emails, and appointment scheduling.
• Maintain client records, registrations, and daily reports.
• Guide clients about clinic services, packages, and offers.
• Coordinate with doctors, physiotherapists, and consultants for appointments.
• Handle billing, payments, and maintain proper cash records.
• Ensure cleanliness and an inviting ambiance at the reception area.
• Provide administrative support to the clinic team as required.

Requirements:

• Graduate / Diploma in any field (Hospitality or Healthcare background preferred).
• Prior experience in front office, customer service, or healthcare reception is an advantage.
• Excellent communication skills in English and local language.
• Pleasant personality, grooming, and interpersonal skills.
• Basic computer knowledge (MS Office, Email, Appointment software).
• Ability to multitask and work in a client-focused environment.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule

Ability to commute/relocate:

• Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Willing to work on weekends

Education:

• Bachelor's (Required)

Experience:

• Front desk: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person