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JUNIOR EXECUTIVE - CUSTOMER SERVICE (IMPORTS)

India

Egmore, Chennai, Tamil Nadu, India


Department
CUSTOMER SERVICE - EXPORT & IMPORT
Job posted on
Oct 08, 2025
Employee Type
Probationer
Experience range (Years)
0 - 0
  • Reverting to client queries and resolving customer grievances promptly
  • Providing value added service to clients by sending status updates on a timely basis
  • Booking confirmed issue delivery order to the client
  • Follow up for the container no.
  • Forwarding the same to the desk operations
  • Creation of booking no.
  • Follow up for the bills of lading instructions with the client
  • Preparation of Container Load Plan
  • Booking finalization to be done, accurately considering FAC / SHIFTING etc.
  • Filling of SI with the carrier prior gate in of the container
  • Follow up for shipping bill copies
  • Ensure loaded on planned vessel
  • If rolled over to be conveyed to the client
  • Accurate challan to be prepared considering carrier Debit note
  • Once container loaded organize for releasing the carrier b/l with Documentation

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