Customer Relations&Ord. Mgmt. Responsible

Inspire progress with us, today and tomorrow!

Discover Şişecam

We were founded under the visionary leadership of Mustafa Kemal Atatürk, embracing modernity, growth, and prosperity. With 90 years of expertise, a team of over 23,000 dedicated employees, production facilities spanning 12 countries across four continents, and a sales network in more than 150 countries, Şişecam is steadfast in its 'Global Excellence' strategy.

Every achievement we make is a testament to the power of unity and shared dreams. We are committed to sustainable growth, ensuring that our endeavors enrich both our present and future generations.

Now, imagine being part of this dynamic community. Imagine your ideas shaping the future of a global leader. At Şişecam, your creativity and passion are not just welcomed—they are the driving force behind our progress. Here, you will find a place where your innovation is celebrated, and your efforts make a tangible impact on the world.

Join us, and let’s create a brighter future together. Being part of a team that is not just a workplace, but a community where every voice matters. Be part of a story where your contributions drive us forward. Be a part of Şişecam and let’s build a world of progress and prosperity together.

More About the Role

• Controlling and communicating with the international customers
• Follow Purchase Orders, controlling order details, planning delivery time plan and back-orders in accordance with related departments
• Keeping track on the overdue payment, discount, promotions etc. of each customers group and updating information on the related systems
• Following system entries & control of price lists, contract, and commercial terms in accordance with sales teams
• Managing and maintaining sales data through and with sales teams in SAP ERP & S4, ICRON and other CRM tools
• Assisting in the roll-out of the customer portal across product groups together with the Sales Ops. Technology and Analytics team. Through overseeing sales funnel; assisting in coordinating demand planning, forecasting, order fulfillment and allocation related communication across commercial and supply chain functions
• Assisting daily/weekly/monthly/quarterly/annual content for region/coordination office/product management & executive presentations and board reporting
• Processing reclamations and coordinating with internal departments to ensure prompt and effective resolution

All About You

• Bachelor's degree in Business Administration, Economics, International Relations, Industrial Engineering or related fields
• Minimum 2 years of experience
• Good command of MS Office applications (Especially MS Excel)
• Experience of SAP ERP (SD) and SAP S4 HANA modules is a plus
• Fluency in English (both written and spoken)
• Excellent verbal, written and interpersonal communication skills, and a good team player
• Positive attitude, agile, ability to multi-task and act proactively and well self-motivated

What Awaits You Here?

At Şişecam, our global transformation and expansion create a vibrant business environment. With a strong focus on digitalization, you'll engage in dynamic digital and analytical projects, developing valuable technology skills and gaining insights into innovative business models and processes.

We understand that a fulfilling career is more than just exciting work opportunities. That’s why we offer a competitive salary and inclusive benefits that promote work-life balance, wellbeing initiatives, and social activities. Our mentoring, leadership development, and training programs provide robust support for your personal and professional growth. In our diverse working environment, individuals from various nationalities, backgrounds, and functions come together. We offer local and international career development opportunities, allowing you to enrich your professional experience, stretch your abilities, and maximize your potential throughout your career journey.

Equal Opportunities Today, Better Tomorrows

We are committed to providing a fair and safe work environment where human rights are respected, and every employee feels valued and empowered to contribute. We ensure equal opportunities at all levels, regardless of race, nationality, gender, sexual orientation, social or personal status, health, marital status, religion, personal belief, disability, age, or other characteristics, in line with international and local legislation.

Meet us on Social Media

Şişecam Kariyerim: https://www.sisecamkariyerim.com/en

Instagram: https://www.instagram.com/sisecamcareer/

LinkedIn: https://www.linkedin.com/company/sisecam/life/70f9b130-35cd-485a-b1f6-94f804be39cc/

Join us and let's create a brighter future together!