Customer Service

Job Summary
We are seeking a dynamic and personable Customer Service professional to join our team! In this vital role, you will be the first point of contact for our clients and visitors, providing exceptional support and ensuring smooth office operations. Your enthusiasm, organizational skills, and ability to handle multiple responsibilities with professionalism will help create a welcoming environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills while contributing to a positive company culture.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service at all times
• Manage multi-line phone systems, directing calls efficiently and professionally
• Handle data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks
• Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
• Assist with office management duties such as calendar management, appointment scheduling, and supply inventory
• Support clerical tasks including proofreading, document preparation, and record keeping
• Provide support for front desk operations, including managing office correspondence and supporting administrative staff

Experience

• Previous office experience or administrative support roles preferred
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Experience with QuickBooks or bookkeeping is a plus
• Excellent organizational skills with the ability to prioritize tasks effectively
• Bilingual abilities are highly desirable to serve diverse client needs
• Demonstrated phone etiquette and customer service skills in a professional setting
• Familiarity with medical or dental receptionist duties or personal assistant experience is advantageous
• Ability to manage multiple responsibilities efficiently while maintaining attention to detail

Join us in delivering outstanding customer support while honing your office management skills! This role is perfect for motivated individuals eager to grow their career in a lively, supportive environment where your contributions truly make a difference.

Pay: $8.00 per hour

Work Location: In person