Customer Service Agent

Overview

The Role

We are looking for highly motivated, dynamic, proactive and customer focused, CUSTOMER SERVICE AGENT with native or professional proficiency in one or more of the following languages: JAPANESE, KOREAN, VIETNAMESE and THAI. The ideal candidates will have excellent communication skills, a positive attitude and the ability to negotiate effectively to ensure a high level of customer satisfaction.

Responsibilities

• Handle inbound and outbound calls in a professional manner.
• Communicate clearly and confidently in your native or professional language.
• Meet or exceed daily calls and performance targets.

Benefits

• Full training
• Competitive salary + performance-based commissions.
• Friendly and supportive team environment.
• Opportunity for career growth.
• Multicultural workplace.
• Working hours 8 hours per day / Saturday and Sundays off.

Requirements

• Native or Professional Proficiency in JAPANESE, VIETNAMESE, KOREAN or THAI language.
• Excellent communication and interpersonal skills.
• Strong negotiation abilities.
• Basic computer skills.
• Previous experience in call center or customer service roles is a plus.
• Positive attitude, patience and problem-solving mindset.

About the company

Technest Support is your premier destination for exceptional customer support and communication solutions. Located in Dubai Media City, we offer an extensive range of services designed to meet your unique business needs. Our commitment to excellence ensures that your operations remain smooth, responsive, and connected at all times.