Qureos

FIND_THE_RIGHTJOB.

Customer Service and Insurance Sales Representative

Dubai, United Arab Emirates

  • Provide exceptional customer service by actively listening to client needs and resolving inquiries with empathy and efficiency.
  • Assess customer insurance needs accurately, offering tailored solutions and policy recommendations that align with their individual circumstances.
  • Generate new sales leads through proactive outreach, networking, and leveraging existing customer relationships to expand the client base.
  • Process policy applications, renewals, and endorsements with precision, ensuring all documentation is complete and compliant with regulations.
  • Manage and resolve customer complaints, claims, and policy changes promptly, aiming for first call resolution whenever possible.
  • Educate customers on insurance products, coverage options, and industry best practices, empowering them to make informed decisions.
  • Maintain a thorough understanding of insurance products, underwriting guidelines, and regulatory requirements to ensure compliance.

© 2025 Qureos. All rights reserved.