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Customer Service and Insurance Sales Representative
Dubai, United Arab Emirates
- Provide exceptional customer service by actively listening to client needs and resolving inquiries with empathy and efficiency.
- Assess customer insurance needs accurately, offering tailored solutions and policy recommendations that align with their individual circumstances.
- Generate new sales leads through proactive outreach, networking, and leveraging existing customer relationships to expand the client base.
- Process policy applications, renewals, and endorsements with precision, ensuring all documentation is complete and compliant with regulations.
- Manage and resolve customer complaints, claims, and policy changes promptly, aiming for first call resolution whenever possible.
- Educate customers on insurance products, coverage options, and industry best practices, empowering them to make informed decisions.
- Maintain a thorough understanding of insurance products, underwriting guidelines, and regulatory requirements to ensure compliance.
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