Find The RightJob.
Customer Service Assistant
If you value excellent customer service experiences and connecting customers with information and entertainment, the Broken Arrow Library has a job for you! The Customer Service Assistant at Broken Arrow Library engages with lifelong learners, students and helps our community connect with needed resources. Qualified candidates should be flexible and adaptable throughout the workday, as well as in the type and location of work to be accomplished in order to provide superior customer experiences.
Location: Broken Arrow Library - 300 W. Broadway Ave. Broken Arrow, OK. 74012
Salary: $14.42 an hour
Status: Part-Time, 30 hours a week
Work Schedule:
Monday - 1:30pm - 8:00pm,
Tuesday - 9:30am - 4:00pm
Wednesday - 9:30am - 4:00pm
Thursday - 9:30am - 4:00pm
Friday 9:30am - 4:00pm
Rotating Saturday 8:30am - 5:00pm, off Thursday
The Customer Service Assistant will:
- Provide top-notch customer service in person and over the phone
- Assist with library materials: check in/out, renewals, sorting, and shelving
- Help customers use self-checkout machines and digital tools
- Issue and update library cards
- Maintain neat and organized service areas
- Support programming and tech help as needed
- Champion our commitment to Equity, Diversity, and Inclusion
What We’re Looking For:
- Excellent communication and interpersonal skills
- Comfort with basic technology and a willingness to learn more
- Ability to work flexible hours, including evenings and weekends
- A team player who’s adaptable and ready to jump in wherever needed
Qualifications:
- High school diploma or GED required
- Some college coursework preferred
- Previous customer service experience is a plus
Physical and Environmental Conditions:
Physical Activity: For most positions work regularly requires stooping, bending and light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds). Some positions require moderate physical exertion, such as regularly lifting moderately heavy items (up to 40 pounds) such as crates full of books or pushing heavy (up to 100 pounds) wheeled carts full of books, on a highly frequent basis and/or assuming awkward positions.
Work Environment: Work environment involves everyday risk or discomforts which require normal safety precautions, e.g. use of safe work place practices with office equipment, and or avoidance of trips and falls. For some positions there are usually no major sources of discomfort; work is essentially conducted in a normal office environment with acceptable lighting, temperature, and air conditions. For some positions there may be occasional minor discomforts from exposure to less than optimal temperatures (extreme cold or heat) and air conditions due to exposure to the outdoors.
© 2026 Qureos. All rights reserved.