Customer Service Assistant Supervisor

Overview
FULL TIME HELP WANTED IN CUSTOMER SERVICE DEPARTMENT AT MIDTOWN COMICS WAREHOUSE IN NEW HYDE PARK, LONG ISLAND!

We are looking for a new hero to join our Customer Service team (2+ years experience). Think of us like the Agent of Shield; we remain unseen but we are totally awesome.

Duties &* Skills*

• At least 2 years experience as Customer Service Assistant Supervisor
• At least 2 years management experience
• Provide Level 2 Customer Service Support
• Manage team and delegate task
• Provide end of day reports
• Manage team in Supervisors absence
• Must have excellent comic and collective knowledge
• Type 50+ wpm
• Good written and verbal communication skills
• Ability to multitask in a fast paced collective environment
• Respond to incoming live chats from customers
• Handle incoming phone calls from customers
• Respond to emails and other related daily tasks
• Data entry
• Ability to work in a unified team
• Must be punctual

Schedule hours: Monday to Friday 40 hour workweek from 8:30 am to 4:30 pm.

Job Type: Full-time

Benefits:

• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement Savings Program

Work Location: In person

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Health insurance
• Paid time off
• Parental leave

Experience:

• Call center: 2 years (Preferred)
• Comic Knowledge: 2 years (Preferred)
• Multitasking: 2 years (Preferred)
• Supervising: 2 years (Preferred)
• Data entry: 2 years (Preferred)

Work Location: In person