Entry level Bookkeeper & Customer Service Assistant

Job Title: Entry-Level Bookkeeper & Customer Support Assistant
Location: Specify location or remote
Job Type: Part-time or Full-time
Pay Rate: $15 per hour

Position Overview
HealthisFreedom is looking for a detail-oriented entry-level bookkeeper to manage daily financial transactions and provide friendly, responsive customer support. This position is ideal for someone looking to build experience in both bookkeeping and customer service within a mission-driven organization.

Key Responsibilities

• Accurately record day-to-day financial transactions using our bookkeeping software (e.g., QuickBooks or similar).
• Process accounts payable and receivable, issue invoices, and track payments.
• Reconcile bank statements and maintain accurate records of financial activity.
• Assist with preparing financial reports for management and compiling supporting documentation as needed.
• Help monitor and resolve discrepancies in accounts or transaction data.
• Respond to customer inquiries by phone, email, or chat in a courteous and helpful manner.
• Assist with routine administrative and clerical duties, including data entry and filing.
• Support customer billing questions, account updates, and resolve basic issues or escalate as required.
• Contribute to process improvements and support other team needs as assigned.

Qualifications

• High school diploma or equivalent required; some college or relevant coursework in accounting, finance, or business a plus.
• Basic knowledge of bookkeeping principles and general office procedures.
• Strong attention to detail and accuracy in data entry.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office (Excel/Word) and comfortable learning new software.
• Reliable, organized, and able to manage time effectively.
• Previous experience in bookkeeping, retail, or customer service is a plus but not required.

Benefits

• Opportunity to gain hands-on experience in finance and customer support.
• Flexible hours and supportive team environment.
• Room for growth as you develop your skills.