Customer Service Associate

Job Title: Customer Service Associate

FLSA Classification: Non-Exempt (Hourly)

Department: Operations

Reports To: Assistant Store Manager/Store Manager/Regional Area Manager

Shift:

Are you tired of the same old day-to-day? Are you looking for a new way to take part in your community?

Rebel Convenience Stores is a family-owned business with 30 years of experience, focused on service and community. Now, we’re looking for new faces in Alaska. Join us to create reliable, fun, and friendly experiences for everyone who walks through our doors!

We have part-time and full-time positions available!

Starting January 1, 2025, as part of our team:

$100 90-day sign on bonus, after a full 90 days of employment

$500 sign-on bonus after 6 months of employment,

$500 retention bonus, paid after 1 year

What you will be doing:

The Customer Service Associate (CSA) or cashier, is key to our team, providing personable service, assisting with day to day operations, and monitoring so that our stores remain safe and customer-ready. This position reports directly to the Store Manager and must follow company policies for an organized, clean, and welcoming environment.

• Make Customers Smile: Greet, assist, and handle purchases with a positive vibe—you’ll be the reason they come back!
• Know Your Stuff: Stay up to date on store promotions and product info to help customers find what they need.
• Master the Register: Efficiently operate cash registers and point-of-sale equipment while following proper procedures.
• Keep Things Tidy: Clean and organize the store, restrooms, and outdoor areas (yes, even snow and ice removal in the winter).
• Handle the Food: Operate, clean, and maintain food service equipment to keep everything fresh and safe.
• Stock Like a Pro: Restock shelves, manage coolers/freezers, rotate products, and ensure everything’s in its place.
• Follow the Rules: Stick to safety and security policies, manage age-restricted sales, and keep an eye out for anything suspicious.
• Be a Team Player: Train new hires, handle paperwork, and pitch in wherever you’re needed.

What We’re Looking For:

• A positive attitude and love for helping people.
• A willingness to roll up your sleeves and do the work.
• The ability to handle a fast-paced, ever-changing environment.\
• Must be at least 19 years old to sell tobacco or 21 to sell alcohol.
• High school diploma or GED preferred.
• Must be able to speak, read and write in English
• Must be able to add and subtract basic math problems.

Physical Abilities:

• Standing and walking for up to 8 hours.
• Must be able to lift 25lbs, and bend or reach as needed.
• Comfortable working in both indoor and outdoor conditions, including cold temperatures in coolers/freezers and assist with snow removal.

Availability: Flexibility to work various shifts, including overnights, weekends, and holidays if required.

Why Join Rebel Convenience Stores?

• A supportive team.
• Opportunities to grow and learn from the ground up.
• A fun, friendly workplace where no two days are the same.

If you’re ready to bring your energy, problem-solving skills, and great attitude to our team, apply today!