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CUSTOMER SERVICE ASSOCIATE III

JOB_REQUIREMENTS

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Salary

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Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.

Job Requirements

  • Providing timely and accurate information to incoming customer order status and product knowledge requests.
  • Processing customer returns according to established department policies and procedures.
  • Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
  • Investigating and resolving customer issues.

What your background should look like

Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

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