Customer Service / Call Center Agent

We are looking for friendly and professional Customer Service Agents to handle client queries for leading banks and telecom companies in Bahrain.

Responsibilities:

• Answer incoming calls and respond to customer emails.
• Provide accurate information about products and services.
• Resolve complaints and escalate issues when needed.
• Update customer records in the system.
• Promote company offerings when relevant.

Requirements:

• Prior call center or customer service experience preferred.
• Excellent communication in English and Arabic.
• Patience and problem-solving skills.
• Ability to work in shifts if required.

Job Type: Full-time

Application Question(s):

• What is your Notice Period ?
• How old are you ?
• Marital Status (Single, Married, Divorced or Widowed) ?
• How many years of experience do you have in the industry you chose ? (very important)
• What Industry are you interested in (like Hospital, Hotel, Construction, Bank etc)? (very important to answer)