Customer Service - Contact Center with Technical background on Facility Management

Customer Service Representative – Facility Management

Requirement Statement

• Customer Service professional with experience in handling client inquiries, service requests, complaints, and coordination activities, preferably with a technical background in Facility Management (FM).
• Knowledge of Facility Management operations, including maintenance services, MEP systems, cleaning services, pest control, landscaping, and related technical services, is preferred.
• Ability to coordinate effectively between clients, technicians, and operations teams to ensure timely service delivery and customer satisfaction.

Work Location: In person