Customer Service Representative

Customer Service Representative (CSR) is responsible for providing excellent customer service by assisting guests, responding to inquiries, resolving concerns, and ensuring a positive customer experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, social media, or in person.
• Provide accurate information regarding products, services, promotions, and company policies.
• Handle customer complaints and concerns effectively, ensuring timely resolution.
• Record and maintain customer interactions and service requests.
• Escalate complex issues to the appropriate department when necessary.
• Understanding of company products, services, and procedures.

Requirements:

• High School Diploma or equivalent.
• Minimum 1-2 years of experience in customer service, call center or relevant field
• Excellent verbal and written communication skills in English.

Pay: QAR3,000.00 per month

Application Question(s):

• Can you join immediately.?

Experience:

• Customer relations / Call center: 1 year (Required)

Work Location: In person