Qureos Mentor

Leisure

Customer Service Representative (CSR) is responsible for providing excellent customer service by assisting guests, responding to inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, social media, or in person.</li><li>Provide accurate information regarding products, services, promotions, and company policies.</li><li>Handle customer complaints and concerns effectively, ensuring timely resolution.</li><li>Record and maintain customer interactions and service requests.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Understanding of company products, services, and procedures.</li></ul>Requirements:<ul><li>High School Diploma or equivalent.</li><li>Minimum 1-2 years of experience in customer service, call center or relevant field</li><li>Excellent verbal and written communication skills in English.</li></ul>Pay: QAR3,000.00 per monthApplication Question(s):<ul><li>Can you join immediately.?</li></ul>Experience:<ul><li>Customer relations / Call center: 1 year (Required)</li></ul>Work Location: In person

Customer Service Representative

The Social Media Executive is responsible for managing the company's social media presence, creating engaging content, increasing brand awareness, and driving audience engagement across digital platforms.Key Responsibilities:<ul><li>Manage and maintain social media platforms, including Instagram, Facebook, TikTok, LinkedIn, and X.</li><li>Create, schedule, and publish engaging content aligned with brand objectives.</li><li>Develop content calendars and execute social media campaigns.</li><li>Capture and coordinate photo/video content for events, attractions, and guest experiences.</li><li>Monitor social media trends and recommend creative content ideas.</li><li>Respond to comments, messages, and customer inquiries in a timely and professional manner.</li><li>Track and analyze social media performance and prepare regular reports.</li><li>Collaborate with marketing, events, operations, and creative teams to promote campaigns and special events.</li><li>Support influencer collaborations and digital marketing initiatives.</li></ul>Requirements:<ul><li>Arabic language proficiency is mandatory for this role.</li><li>Bachelor's degree or diploma in Marketing, Communications, Media, or a related field.</li><li>2&ndash;4 years of social media experience, preferably in hospitality, events &amp; entertainment.</li><li>Strong knowledge of social media platforms and content trends.</li><li>Experience with content creation, photography, videography, and basic editing tools.</li><li>Excellent communication and copy writing skills both in Arabic &amp; English.</li><li>Ability to work flexible hours, including weekends and public holidays when required.</li></ul>Key Skills:<ul><li>Arabic Language proficiency.</li><li>Social Media Management</li><li>Content Creation &amp; Copy writing</li><li>Photography &amp; Videography</li><li>Community Management</li><li>Digital Marketing</li><li>Creativity &amp; Attention to Detail</li><li>Time Management and Teamwork</li></ul>Application Question(s):<ul><li>Can you Join Immediately.?</li><li>Please mention your current salary and expected salary.</li></ul>Experience:<ul><li>Social Media executive / specialist : 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Social Media Executive

The Party Host is responsible for delivering a fun, engaging, and well-organized birthday party experience for children and guests, ensuring high levels of customer satisfaction and safety at all times.Key Responsibilities:<ul><li>Host and manage children&rsquo;s birthday parties and group celebrations from start to finish</li><li>Welcome guests and provide a friendly, energetic, and professional experience</li><li>Coordinate party activities, games, and entertainment as per the event plan</li><li>Engage with children to ensure an enjoyable and safe environment</li><li>Assist with party setup, decoration, and venue preparation</li><li>Serve as the main point of contact for parents/guests during the event</li><li>Ensure smooth flow of the party including timing of activities, food, and cake-cutting</li><li>Collaborate with operations, F&amp;B, and entertainment teams for event execution</li><li>Maintain cleanliness and readiness of party areas before and after events</li><li>Handle guest requests and resolve minor issues promptly and professionally</li></ul>Requirements:<ul><li>Preference will be given to candidates with experience in family entertainment environments.</li><li>Previous experience in hospitality, events, or entertainment preferred</li><li>Minimum high school diploma or equivalent</li><li>Strong communication and interpersonal skills</li><li>Energetic, outgoing, and child-friendly personality</li><li>Ability to multitask and work in a fast-paced environment</li><li>Flexible to work weekends, evenings, and public holidays</li><li>Fluent in English and basic communication in Arabic is plus</li></ul>Application Question(s):<ul><li>Please mention your expected salary (Full package / Live-out)</li></ul>Experience:<ul><li>Party Host / Event Host / Guest experience Host: 1 year (Required)</li></ul>Work Location: In person

Party Host

The Barista is responsible for preparing and serving premium coffee, specialty beverages, and refreshments while delivering exceptional customer service in accordance with the standards of a luxury French caf&eacute; and restaurant.Key Responsibilities<ul><li>Prepare and serve coffee, espresso-based beverages, teas, and specialty drinks to brand standards.</li><li>Ensure consistency in beverage quality, presentation, and taste.</li><li>Provide professional, personalized, and attentive service to guests.</li><li>Maintain cleanliness and organization of the coffee station and equipment.</li><li>Operate POS systems and process customer orders accurately.</li><li>Monitor stock levels and assist with inventory control and replenishment.</li><li>Comply with food safety, hygiene, and company policies.</li><li>Promote menu items and upsell products where appropriate.</li></ul>Qualifications &amp; Experience<ul><li>High School Diploma or equivalent.</li><li>Minimum 2 years of experience as a Barista in a luxury caf&eacute;, premium restaurant, or 4/5-star hotel.</li><li>Knowledge of espresso preparation, coffee brewing techniques, and latte art.</li><li>Good command of English, Arabic is an advantage.</li></ul>Skills<ul><li>Excellent customer service and communication skills.</li><li>Strong coffee-making and beverage preparation skills.</li><li>Attention to detail and presentation.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Professional appearance and positive attitude.</li></ul>Pay: QAR3,000.00 - QAR3,500.00 per monthApplication Question(s):<ul><li>Can you join immediately.?</li></ul>Experience:<ul><li>Barista: 2 years (Required)</li></ul>License/Certification:<ul><li>Food Handler certificate (Health certificate) (Required)</li></ul>Work Location: In person

Barista

The Marketing Executive will be responsible for planning, implementing, and monitoring marketing campaigns to promote the theme park's attractions, events, and services. The role focuses on increasing visitor attendance, enhancing brand awareness, and supporting revenue growth through effective marketing strategies.Key Responsibilities:<ul><li>Develop and execute marketing campaigns across digital and traditional media platforms.</li><li>Manage social media accounts, create engaging content, and monitor audience engagement.</li><li>Coordinate promotional activities, special events, seasonal campaigns, and product launches.</li><li>Assist in the development of marketing materials, including brochures, advertisements, newsletters, and website content.</li><li>Conduct market research to identify customer trends, competitor activities, and new opportunities.</li><li>Collaborate with external agencies, media partners, influencers, and vendors.</li><li>Monitor and analyze campaign performance using marketing analytics tools and prepare regular reports.</li><li>Support customer engagement initiatives and loyalty programs.</li><li>Maintain brand consistency across all marketing channels and communications.</li><li>Assist in managing the marketing budget and ensuring cost-effective campaign execution.</li></ul>Requirements:<ul><li>Bachelor's Degree in Marketing, Business Administration, Communications, or a related field.</li><li>2&ndash;5 years of GCC marketing experience, preferably within the entertainment, tourism, hospitality, or theme park industry, of which a minimum of 2 years of experience in Qatar is desired.</li><li>Strong knowledge of digital marketing, social media platforms, and content creation.</li><li>Proficiency in Microsoft Office and marketing analytics tools.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Creative thinking with strong organizational and project management abilities.</li><li>Ability to work under pressure and manage multiple projects simultaneously.</li><li>Fluency in English; Arabic language skills are an advantage.</li></ul>Preferred Skills:<ul><li>Experience with Google Analytics, SEO, SEM, and social media advertising.</li><li>Graphic design or basic video editing knowledge.</li><li>Event planning and activation experience.</li><li>CRM and email marketing platform experience.</li></ul>Application Question(s):<ul><li>Please mention your current salary and expected salary.</li><li>Please mention your Notice period and expected date of join.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Marketing in Qatar: 2 years (Required)</li></ul>Work Location: In person

Marketing Executive

We are seeking a qualified Electrical Engineer with a strong MEP background to support facilities management operations. The candidate will be responsible for maintaining, troubleshooting, and optimizing electrical systems within the facility, ensuring compliance with safety standards and operational efficiency.Key Responsibilities:<ul><li>Oversee the operation and maintenance of electrical systems, including LV/MV systems, lighting, power distribution, and backup systems.</li><li>Ensure all MEP-related electrical works are carried out according to approved standards and specifications.</li><li>Conduct routine inspections, preventive maintenance, and corrective actions for electrical equipment.</li><li>Coordinate with MEP teams (mechanical, HVAC, plumbing) for integrated facility operations.</li><li>Monitor and analyze system performance, identifying areas for improvement and energy efficiency.</li><li>Review and approve electrical drawings, method statements, and technical submittals.</li><li>Ensure compliance with local regulations, safety standards, and company policies.</li><li>Supervise contractors and service providers during maintenance and project works.</li><li>Handle emergency breakdowns and ensure quick resolution with minimal downtime.</li><li>Maintain documentation, reports, and asset records related to electrical systems.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Electrical Engineering.</li><li>Minimum of 3-5 years of experience in facilities management, theme parks, hospitality, malls, or large commercial buildings.</li><li>Basic understanding of HVAC systems, plumbing systems, and electrical distribution.</li><li>Ability to read and interpret technical drawings and schematics.</li><li>Familiarity with PPM procedures and maintenance standards.</li><li>Basic knowledge of heat load concepts and electrical fundamentals.</li><li>Knowledge of safety regulations and HSE practices.</li><li>Proficiency in MS Office (Excel, Word).</li><li>Familiarity with CMMS systems is an advantage.</li><li>Proficient in use of AutoCAD, Microsoft Suite, Project Planner</li><li>Strong knowledge of electrical systems in commercial/residential buildings.</li><li>Good understanding of safety regulations and international standards.</li><li>Ability to read and interpret electrical drawings and schematics.</li><li>Strong problem-solving and communication skills.</li></ul>Application Question(s):<ul><li>Mention your current salary and expected salary</li><li>Mention your notice period and expected date of join</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Electrical Engineer with MEP Focused in Facility management: 3 years (Required)</li></ul>Work Location: In person

Electrical Engineer

ELV Engineer with strong technical knowledge and hands-on experience in ELV systems, standards, and government authority coordination. The candidate will be responsible for ensuring compliance, system performance, and coordination with contractors and authorities. Operates and Manages all ELV systems in all Parks and BOH, manages AMC and non-AMC Contractors.Key Responsibilities<ul><li>High level of knowledge of industry standards, international guidelines (like NFPA, ISO, BS) and local government guidelines (such as QCS) and best practices. Should have high level of knowledge of Qatar Civil Defense and Ministry of Interior &ndash; SSD regulations in relation with Fire Alarms, Fire Fighting, CCTV systems</li><li>Experience in Fire Alarm, CCTV system, Security Systems, Lighting Control Systems, Turnstiles / E-gates, BMS, FM200 suppression systems, etc. Well versed in installation / integration / maintenance / Testing and Commissioning.</li><li>Ensures all AMC Contractors have a valid PTW and work safely in the parks</li><li>All PPM and CM tasks shall be recorded in CMMS and actioned in a timely manner</li><li>Prepares for MOI and QCD inspections, ensures that system health, documentation and other prerequisites are proper and in place, attends inspections along with all necessary AMC specialists</li></ul>Qualifications &amp; Experience<ul><li>Degree or Diploma in Electrical / Electronics / ELV Engineering or related field.</li><li>Minimum of 3-5 year of experience in the same field</li><li>NFPA 72, 101 standards, ELV system design knowledge</li><li>Able to manage different tasks from different design briefs at the same time</li><li>Technical ability and knowledge of computer software and hardware</li><li>Proven experience in ELV systems.</li><li>Strong coordination and documentation skills.</li><li>Ability to work independently and manage multiple stakeholders.</li></ul>Preferred Skills<ul><li>Experience working with government authorities.</li><li>Familiarity with CMMS platforms.</li><li>Strong communication and problem-solving skills.</li></ul>Application Question(s):<ul><li>Mention your current salary and expected salary</li><li>Mention your notice period and expected date of join</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>ELV Engineer: 3 years (Required)</li></ul>Work Location: In person

ELV Engineer

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