Customer Service Coordinator

Harris & Bruno International (H&B) is seeking a Part-Time Customer Service Coordinator.

This Individual Will Be Expected To:

• Process sales orders, quotes, and other internal documents.
• Complete data entry projects.
• Provide daily updates and correspondence with excellent customer service skills to internal and external customers (including support for our Global Outside Sales force).
• Diligent follow up and organizational skills required.
• Assist with special projects.
• Utilize the company information system to access customers, prospects, and sales history to create prospects and maximize sales.
• Track & monitor sales progress and implement plans to drive/support sales growth.
• Collaborate with Harris & Bruno senior sales team members to grow customer centric skill sets.
• Speak the “language” of Harris & Bruno’s customer base. The candidate must be willing to listen and understand the customer’s needs.
• Perform other administrative duties as needed.
• Good communication skills with customers and coworkers with teamwork mentality.

• Ability to set and prioritize their own schedule productively.

• Ability to work independently but also be part of the team and take direction.

• Follow through.

• Excellent presentation skills for both small and large groups.

• Ability to build relationships with customers.

• Technical skills to be able to understand and communicate the functions of the company’s products.

• Intermediate computer experience required.

Education and/or Experience

• Customer Service Experience preferred.

• Strong mechanical aptitude a plus.

• Experience in technical sales a plus.

Harris & Bruno International is a stable company that has been in business since 1948. We are experiencing regular, steady growth in our core and developing product lines. We enjoy a strong presence in the rapidly expanding commercial printing market supporting customers who package products that you use every day.