Field Service Administrator

Job Overview
We are seeking a dynamic and highly organized Field Service Coordinator to join our team! In this vital role, you will serve as the backbone of our field service operations, ensuring smooth communication, efficient scheduling, and exceptional support for our technicians and clients. Your energetic approach and attention to detail will help us deliver outstanding service experiences. If you thrive in a fast-paced environment, possess excellent office management skills, and enjoy supporting a team with your proactive attitude, this position is perfect for you! For more information about the company, please visit our website at www.agarcorp.com.

Duties

• Manage and coordinate daily schedules for field technicians using robust office management and calendar tools
• Serve as the primary point of contact for client inquiries via multi-line phone systems, providing friendly and professional customer support
• Maintain accurate records of service appointments, work orders, and client communications through data entry and bookkeeping using SAP and other software
• Handle front desk responsibilities including answering the phones and overseeing general clerical tasks such as filing, proofreading, and document organization
• Utilize computer skills to update databases, prepare reports, and ensure all documentation is accurate and up-to-date
• Support administrative functions by managing email correspondence, proofing documents, and assisting with calendar management
• Provide bilingual support when needed to ensure clear communication with diverse clients and team members

Qualifications

• Proven experience in office management or administrative roles with strong clerical skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Familiarity with SAP and Salesforce.
• Excellent organizational skills with the ability to prioritize multiple tasks effectively
• Strong phone etiquette skills with experience managing multi-line phone systems
• Bilingual abilities are highly desirable to support diverse client needs
• Demonstrated computer literacy including typing speed and accuracy, proofreading skills, and data entry expertise
• Previous experience in customer service or personal assistant roles is a plus
• Ability to manage time efficiently in a busy environment while maintaining attention to detail

Education/Experience:

High school diploma or Bachelor's degree required with at least 5 years of experience in an Oil and Gas setting or in a related area.

Computer Skills:

To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.

Join us in delivering top-tier service while advancing your career in a vibrant team environment! We value energetic professionals who are eager to make a positive impact every day.

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person