Customer Service Executive

We are looking for a Customer Service Representative who will be the first point of contact for customers. The role involves attending calls and WhatsApp enquiries, organizing customer details, coordinating orders, and ensuring smooth communication until dispatch.

This role is process-driven and requires good communication and organizational skills.

Key Responsibilities

• Customer Handling
• Order Coordination
• Client Data Management
• Dispatch & Transport Coordination
• Internal Coordination

Required Skills & Qualifications

• Good spoken Tamil (English is an added advantage)
• Basic computer skills (WhatsApp Business, Excel / Google Sheets)
• Ability to handle multiple customers calmly
• Organized, detail-oriented, and responsible
• Prior experience in customer service, sales coordination, or back-office operations preferred

Why Join Oxy Urban?

• Growing company with long-term opportunities
• Clear processes and templates
• Learning exposure to plants, landscaping, and logistics
• Stable role with responsibility and ownership

Job Type: Full-time

Pay: ₹10,000.00 per month

Benefits:

• Leave encashment

Work Location: In person