Customer Service Executive - Automobile

Job Title: Customer Service Executive - Automobile

Work location: Dubai (Near Onpassive Metro Station)

Qualifications:

• Proven experience as Telesales Executive in automobile industry
• Excellent communication and interpersonal skills.
• Positive attitude and strong problem-solving abilities.
• The patience and ability to engage customers in conversation.
• Proficiency in computer skills
• Preferably with valid UAE Driving License
• Preferably Arabic Speaker
• Can join immediately

Job Responsibilities:

• Call potential clients to inform them about available vehicles and services.
• Research potential leads from business directories, web searches, or digital resources.
• Maintain a positive relationship with the client and resolve any complaints or issues independently.
• Understand customer needs and offer solutions and support
• Have a thorough awareness of the automotive inventory and marketing.
• Enter and update customer information into the database.
• Ask inquiries to gain an understanding of customer needs and close transactions.
• Direct prospects to the field sales team as needed.
• Organize and attend events to meet new and existing clients
• Collect and record client information, payment methods, purchases, and responses to services.
• Meet sales targets and contribute to the overall success of the dealership.

Job Type: Full-time

Pay: AED3,500.00 - AED4,000.00 per month