Key Responsibilities
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Handle customer inquiries via phone, email, or chat
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Resolve customer complaints in a timely and professional manner
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Provide accurate information about products and services
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Maintain records of customer interactions in the system
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Follow up with customers to ensure issue resolution
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Escalate complex issues to the relevant teams
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Ensure high levels of customer satisfaction
Required Skills & Qualifications
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0–2 years of experience (freshers welcome)
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Good communication skills (verbal and written)
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Basic computer knowledge (MS Office, CRM tools is a plus)
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Problem-solving and multitasking ability
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Positive attitude and customer-first mindset
Regards
TASC Recruitment Team